Vineyard Vines is a popular clothing brand that offers high-quality clothing for men, women, and children. However, sometimes customers may need to make a return or exchange due to various reasons. In this article, we will discuss the Vineyard Vines return policy and what customers need to know before initiating a return.
Firstly, it is important to note that Vineyard Vines offers free return shipping within 14 days of purchase. Customers can use the enclosed pre-paid return shipping label that comes with their purchase to send the item(s) back. However, if a customer uses the enclosed return shipping label after 14 days from purchase, there is a $6.95 shipping and handling fee.
It is also important to note that return shipping on an exchange is always free, which is great news for customers who need to exchange an item for a different size or color. Customers can initiate a return or exchange by logging into their Vineyard Vines account and going to their Order History or by filling out the fields provided on the Vineyard Vines website.
When making a return, customers have 60 days to receive a full refund or merchandise credit with their Vineyard Vines receipt. After 60 days, customers will only receive a full merchandise credit. However, it is important to note that final sale items are not eligible for return or exchange. This includes all clearance, outlet, or final sale items.
If a customer does not have proof of purchase, their return will stil be processed, but they will only receive merchandise credit for the last retail value of the item(s).
Vineyard Vines offers a straightforward return policy that allows customers to return or exchange items within a reasonable timeframe. Free return shipping within 14 days of purchase and free exchange shipping are great incentives for customers to shop with Vineyard Vines. However, it is important to keep in mind that final sale items are not eligible for return or exchange. Vineyard Vines prioritizes customer satisfaction and strives to make the return process as easy as possible for their customers.
Are Vineyard Vines Returns Free?
Vineyard Vines offers free returns within 14 days of purchase when you use the enclosed pre-paid return shipping label. However, if you use the enclosed return shipping label after 14 days from purchase, there is a $6.95 shipping & handling fee. But, you’ll be glad to know that return shipping on an exchange is always free! So, you can exchange your product without worrying about shipping charges.
How Do I Make A Return To Vineyard Vines?
To make a return to Vineyard Vines, you have two options:
1. If you have an account, log in and go to your Order History. From there, you can start a return by following the prompts.
2. If you do not have an account, you can still make a return by filling out the required fields on the Returns page. You will need to provide your order number, email address, and shipping zip code to locate the order.
Once your return is authorized, you will receive a prepaid shipping label via email. Simply print the label, attach it to the package, and drop it off at your nearest UPS location. Once the return is received and processed, you will receive a refund to the original payment method used for the purchase.
If you have any questions or concerns about the return process, plase reach out to Vineyard Vines customer service at 1-800-892-4982 or by emailing [email protected].
How Long Do I Have To Return Vineyard Vines?
According to Vineyard Vines return policy, customers have 60 days to return any merchandise with a valid receipt. Within this timeframe, customers can opt for a full refund or merchandise credit. After 60 days, only a full merchandise credit will be issued. It is important to note that final sale items are not eligible for return or exchange.
Can You Exchange At Vineyard Vines Without A Receipt?
Vineyard Vines allows exchanges without a receipt. However, in the absence of a receipt, the customer will be issued merchandise credit of the last retail value. It is important to note that all clearance, outlet, or final sale items are not eligible for return, exchange, refund, or credit. Therefore, it is advised to keep the receipt for a hassle-free return or exchange process.
Conclusion
Vineyard Vines offers a hassle-free return policy that ensures customer satisfaction. With free return shipping for orders within 14 days of purchase and the option of a full refund or merchandise credit within 60 days of purchase, customers can shop confidently knowing that they have flexibility in their purchase decisions. However, it is important to note that final sale items are not eligible for return or exchange, and returns without proof of purchase will only be eligible for merchandise credit. Vineyard Vines’ return policy is fair and designed to provide a positive shopping experience for their customers.
