Is Vivint better than ADT?

Answered by Robert Flynn

When comparing Vivint and ADT, it is important to consider various factors such as hardware packages, services, pricing, and features. Both companies offer professional installation and monitoring services, but there are some differences to note.

In terms of hardware packages, both Vivint and ADT provide comparable options. They offer a range of security devices such as door/window sensors, motion detectors, and video cameras. These devices are designed to help protect your home and provide peace of mind.

When it comes to services, both companies offer professional installation by trained technicians. This ensures that the security system is properly set up and functioning correctly. Additionally, both Vivint and ADT offer 24/7 monitoring services, meaning that if an alarm is triggered, a monitoring center will be notified and can take appropriate action.

Now let’s talk about pricing. Vivint generally offers cheaper monthly pricing compared to ADT. This can be an important factor for many homeowners, especially those on a budget. However, it is worth noting that both companies may require a contract or long-term commitment.

One significant advantage of Vivint is that certain features, such as video recording and mobile app access, are included with their lower-priced plans. ADT, on the other hand, may charge extra for these features. This means that Vivint offers more value for your money, as you can access these additional features without paying additional fees.

It’s also important to consider the user experience. Vivint’s mobile app allows you to remotely control and monitor your security system from anywhere. This can be particularly convenient if you are away from home and want to check in on things. ADT also provides a mobile app, but it may not offer the same level of functionality as Vivint’s app.

Another factor to consider is customer satisfaction. It is always helpful to look at reviews and ratings from actual customers to get a sense of their experiences with these companies. This can give you insight into the quality of service and support you can expect.

While both Vivint and ADT offer similar hardware packages and services, Vivint may be a more cost-effective option with additional features included in their lower-priced plans. However, it is important to carefully consider your specific needs and priorities when choosing a security provider.