Is Truist a good bank?

Answered by Robert Dupre

Based on my personal experiences and research, I would say that Truist Bank has its strengths and weaknesses. It is important to consider your specific banking needs and preferences before deciding if Truist is a good fit for you.

One of the positive aspects of Truist is its size and stability. Being one of the top 10 largest banks in the U.S., it offers a wide range of financial products and services. This can be advantageous if you are looking for a bank that has a strong presence and extensive branch network.

Truist also offers a good basic checking account. Their checking accounts typically come with features such as online and mobile banking, bill pay, and a debit card. These are essential services for day-to-day banking, and Truist does a decent job in providing them.

However, when it comes to savings rates, Truist tends to have lower rates compared to some online banks and smaller institutions. If you are looking to grow your savings, you may want to explore other options that offer higher interest rates.

One area where Truist falls short is in its fee structure. Some fees, such as overdraft fees, can be high and difficult to avoid. If you frequently find yourself at risk of overdrawing your account, you may want to consider alternative banks with lower fees or better overdraft protection options.

It is worth noting that customer service experiences with Truist can vary. Some customers have reported positive interactions with helpful and knowledgeable staff, while others have had frustrating experiences. It might be a good idea to research and read reviews to get a better sense of the customer service quality in your area.

Truist Bank has its strengths in terms of size, stability, and basic checking accounts. However, its savings rates are generally low, and some fees, including overdraft fees, can be high and hard to avoid. It is important to carefully consider your banking needs and preferences before deciding if Truist is the right bank for you.