How does RFI work?

Answered by Stephen Mosley

The process of a Request for Information (RFI) in construction is an essential part of ensuring that all parties involved have a clear understanding of the project plans, drawings, specifications, and agreements. It serves as a formal written communication tool to clarify any information gaps or uncertainties that may arise during the construction process.

When a contractor or subcontractor comes across an ambiguity or requires additional information to proceed with their work, they can submit an RFI to the project team. This team usually consists of the architect, engineer, and the owner or client. The RFI seeks clarification or further details on specific aspects of the project, such as design intent, technical requirements, or materials.

The RFI typically includes the following components:

1. Identification: The RFI should have a unique identification number for tracking purposes. This number helps in referencing the RFI throughout the project and ensures that any subsequent discussions or changes are properly documented.

2. Description: The RFI should clearly state the issue or question at hand. It is important to be as specific as possible to avoid any confusion or misinterpretation. Including relevant drawings, plans, or specifications can help provide context and assist in understanding the issue.

3. Impact: The RFI should highlight the potential impact or consequences of not receiving a timely response. This can include delays in construction, increased costs, or potential conflicts with other trades or activities.

4. Deadline: The RFI should specify the deadline by which a response is required. It is crucial to allow sufficient time for the project team to review and respond to the RFI, considering their workload and the complexity of the question.

Once the RFI is submitted, the project team reviews the request and provides a response. The response can come in the form of a written answer, revised drawings, updated specifications, or a combination of these. It is important for the project team to provide a clear and concise response that addresses the question or concern raised in the RFI.

The RFI process requires effective communication and collaboration among all parties involved. It is common for RFIs to result in discussions or meetings to further clarify the issue and reach a consensus on the best course of action. In some cases, the RFI may lead to a change in the project documents, requiring an official change order or amendment.

Personal experiences and situations can shed light on the importance of the RFI process. For example, I once encountered a situation where the project drawings did not clearly indicate the location of certain utility lines. By submitting an RFI, we were able to get clarification from the design team and avoid potential conflicts during construction. This experience emphasizes the value of the RFI process in ensuring that all parties are on the same page and can proceed with their work efficiently.

The RFI process in construction involves the formal written communication between contractors and the project team to seek clarification and resolve any information gaps in the construction documents. It requires clear identification of the issue, a description of the problem, highlighting the potential impact, specifying a deadline, and effective communication and collaboration between all parties involved.