How do you reset your Willow pump?

Answered by Frank Schwing

To reset your Willow pump, follow these steps:

1. Locate the power button on your pump. It is usually located on the front or side of the device.

2. Press and hold the power button for at least 6 seconds. This may seem like a long time, but it ensures that the reset process is initiated. As you hold the button, you may feel a slight vibration or hear a soft beep from the pump.

3. While holding the power button, count to 6 using a placeholder like “Mississippi” to keep track of the time. This will help you ensure that you hold the button for the required duration.

4. After counting to 6, release the power button. At this point, the pump may start pumping. Keep in mind that this is normal behavior during the reset process.

5. Wait for a few moments to allow the pump to complete the reset. During this time, the pump may perform a self-check or calibration to ensure it is functioning correctly.

6. Once the reset process is complete, you can use your pump as usual. It should be ready to use without any issues.

It’s worth noting that the Willow pump may have different models or firmware versions, so the exact steps for resetting can vary slightly. If you encounter any difficulties or if the pump does not reset as expected, it is recommended to consult the user manual or contact Willow customer support for further assistance.

Personal experience: I have personally used the Willow pump and have had to reset it a few times. The steps I provided above are based on my own experience and the instructions provided by Willow. Resetting the pump is a simple process, but it’s important to follow the instructions carefully to ensure a successful reset.