Here’s a detailed answer on how to reset a Kindle that won’t charge, based on personal experiences and situations I’ve been through.
Step 1: Unplug and replug until the light stays on steadily.
Sometimes, when a Kindle won’t charge, it could be a simple connection issue. So, the first thing you can try is to unplug the USB cord from both the Kindle and the power source, and then replug it back in. Make sure the USB cord is securely connected on both ends.
While doing this, keep an eye on the charging indicator light on your Kindle. If it starts blinking or flickering, it means the connection is not stable. Keep unplugging and replugging until the light stays on steadily, indicating a good connection.
Step 2: Leave it alone for a while.
Once you have achieved a stable connection with the charging indicator light staying on steadily, it’s best to leave the Kindle alone for a while. Sometimes, the battery may have drained completely, and it needs a few minutes to get enough power to turn on. So, be patient and let it charge for at least 10-15 minutes.
Step 3: Check if the Kindle has restored itself.
After giving it some time to charge, check if your Kindle has restored itself. If the battery was just completely drained, it should now turn on and function normally. Try pressing the power button and see if the screen lights up. If it does, congratulations! Your Kindle is back in action.
However, if you still see the same Critical Battery screen after charging, it’s time to move on to step 4.
Step 4: Force restart the Kindle.
If your Kindle is still not responding after a good charging session, it’s time for a force restart. To do this, unplug the USB cord from the Kindle and make sure it’s disconnected from any power source. Then, locate the power slide on your Kindle (usually on the bottom or back) and hold it to the right for at least 20 seconds.
After 20 seconds, release the power slide and wait for a few moments. Your Kindle should restart on its own. If it doesn’t, try pressing the power button to turn it on. Hopefully, this force restart will kickstart your Kindle and resolve any software issues causing the charging problem.
Remember, if your Kindle still doesn’t respond after a force restart, it’s best to reach out to Amazon customer support for further assistance. They can guide you through additional troubleshooting steps or help you with a possible hardware issue.
Resetting a Kindle that won’t charge involves unplugging and replugging until the light stays on steadily, leaving it alone for a while to charge, and then checking if it has restored itself. If not, a force restart may be necessary. I hope these steps help you get your Kindle back up and running smoothly!