How do you politely ask for an update?

Answered by Douglas Hiatt

When it comes to politely asking for an update from a client, there are a few key points to keep in mind. Firstly, it’s important to be clear and concise in your communication. Secondly, you should always maintain a professional and respectful tone. Lastly, it’s helpful to provide some context or reason for your request, as this can make the client more inclined to respond.

Here are some examples of how to politely request an update from your client:

1. “Hi [Client’s Name],

I hope this email finds you well. I just wanted to check in and see if there have been any updates regarding [specific project/task]. I understand that things can get busy, but any information you can provide would be greatly appreciated.

Thank you for your time and I look forward to hearing from you soon.

Best regards,
[Your Name]”

2. “Dear [Client’s Name],

I hope all is going well for you. I wanted to touch base regarding the progress of [specific project/task]. I understand that you may be busy, but if you could spare a moment to provide me with an update, it would be really helpful.

Thank you in advance for your assistance. Please let me know if you need any further information or if there’s anything else I can do to support you.

Kind regards,
[Your Name]”

3. “Hi [Client’s Name],

I hope you’re having a great day. I wanted to reach out and see if there have been any developments with [specific project/task]. I understand that these things can take time, but I just wanted to touch base and ensure that we’re on track.

Thank you for your attention to this matter. If there’s anything I can do to assist you or provide any additional information, please don’t hesitate to let me know.

Warm regards,
[Your Name]”

4. “Dear [Client’s Name],

I hope this email finds you well. I wanted to follow up on the status of [specific project/task]. As we approach the deadline, I wanted to make sure we’re all on the same page and address any concerns or challenges together.

Thank you for your time and support throughout this process. I truly value your input and look forward to your update.

Best regards,
[Your Name]”

Remember, it’s important to tailor your request to the specific situation and client. By being polite, respectful, and providing context, you increase the likelihood of receiving a prompt update.