How do you email Roblox?

Answered by Phillip Nicastro

Subject: Assistance Required – How to Email Roblox?

Dear Roblox Customer Service Team,

I hope this email finds you well. I am reaching out to seek guidance on how to properly contact Roblox via email. I appreciate your expertise and assistance in addressing my query.

As an avid Roblox user, I have encountered a situation that requires your support. However, I am unsure about the correct method to email your team. Therefore, I am seeking clarification on how to proceed.

To provide you with some context, I have encountered an issue with a specific feature/game on Roblox, and I believe it requires attention from your customer service team. I have already attempted to troubleshoot the problem myself, but have been unable to find a resolution.

To ensure clarity and to avoid any potential misunderstandings, I would greatly appreciate it if you could provide me with guidance on the following points:

1. Email Address: Could you kindly provide me with the correct email address to reach out to your customer service team? I want to ensure that my query reaches the right department for efficient and effective assistance.

2. Subject Line: Is there a specific format or subject line that I should use when composing my email? This will help me convey the purpose of my message clearly and concisely.

3. Content and Description: What specific information should I include in my email? It would be helpful if you could provide some guidelines regarding the necessary details that would assist your team in understanding and addressing my concern.

4. Attachments: If applicable, should I attach any relevant files or screenshots that might help illustrate the issue I am facing? If so, please advise on the preferred file formats and size limitations.

5. Response Time: While I understand that you receive numerous inquiries, I would like to know the average response time I can expect from your team. This will help me manage my expectations accordingly.

I apologize for any inconvenience caused and truly appreciate your dedicated support in resolving this matter. I have always been impressed with the level of commitment and assistance provided by the Roblox customer service team, and I trust that this situation will be no different.

Thank you in advance for your prompt attention to my email. I eagerly await your response and guidance on how to proceed further.


[Your Name]
[Your Roblox Username]
[Contact Information]