How do you dial an extension on iPhone 11?

Answered by Randy McIntyre

To dial an extension on an iPhone 11, you can follow these steps:

1. Open the Phone app: Locate the green phone icon on your iPhone’s home screen and tap on it to open the Phone app.

2. Dial the main number: Enter the main phone number you wish to call. This could be a business or personal number that you want to reach.

3. Long press the * key: Once you have entered the main number, locate the asterisk (*) key on the iPhone’s on-screen keypad. Long press on the * key until a comma (,) appears on the screen. The comma acts as a pause in the dialing sequence.

4. Enter the extension number: After the comma, enter the extension number you want to reach. This could be a few digits or alphanumeric characters, depending on the organization’s setup.

5. Tap the green phone button: Once you have entered the extension number, tap the green phone button located at the bottom of the screen. This will initiate the call and dial the main number with the extension.

6. Connect to the person: The call will be connected to the main number, and after a brief pause, the iPhone will automatically dial the extension number. You will be connected directly to the person or department you are trying to reach.

It’s worth mentioning that some organizations may have different dialing requirements for extensions, such as additional pauses or special codes. If you encounter any issues or if the above steps don’t work, you can try reaching out to the organization’s IT department or referring to their phone system documentation for specific instructions.

In my personal experience, I have used this method to dial extensions on my iPhone multiple times when contacting various companies or organizations. It has been a convenient way to reach the desired person directly without going through a receptionist or automated phone menu.