How do I use August auto-unlock?

Answered by Tom Adger

To use August Auto-Unlock, follow these steps:

1. Open the August App: Start by opening the August App on your smartphone or tablet. Ensure that you have a stable internet connection.

2. Select the Home: Once you have opened the app, navigate to the Keychain section. Here, you will see a list of homes associated with your August Lock. Select the Home that has the lock you want to enable Auto-Unlock for.

3. Access House Settings: Within the selected Home, you will find a Settings option. Tap on it to access the settings specific to this Home.

4. Choose the Lock: From the House Settings, you will see a list of devices associated with this Home. Locate and select the lock that you want to enable Auto-Unlock for.

5. Enable Auto-Unlock: Within the Lock settings, scroll down until you find the Auto-Unlock option. Toggle the Enabled Auto-Unlock switch to the ON position.

6. Considerations: It’s important to note that Auto-Unlock relies on your phone’s location services to work effectively. Make sure that your phone’s location settings are enabled and set to high accuracy for optimal performance.

7. Training the Auto-Unlock: Once you have enabled Auto-Unlock, it is recommended to train the feature to recognize your phone’s proximity to the lock. This helps improve the reliability of Auto-Unlock. You can do this by simply using your phone to unlock and lock the door manually a few times while in close proximity to the lock.

8. Testing Auto-Unlock: After training the feature, you can test Auto-Unlock by walking towards your door with your phone in hand. The lock should automatically detect your presence and unlock the door as you approach.

9. Troubleshooting: If you encounter any issues with Auto-Unlock, such as it not working consistently or the lock not detecting your phone’s presence, try the following troubleshooting steps:

– Ensure that the August app is up to date on your phone.
– Verify that your phone’s location services are enabled and set to high accuracy.
– Check if there are any battery-saving features or apps on your phone that might be interfering with location services.
– Make sure that your lock’s firmware is up to date. You can check for updates within the August app.

By following these steps and considering the troubleshooting tips, you should be able to successfully use August Auto-Unlock. Remember to keep your phone nearby and ensure that your lock and app are properly configured for the best experience.