How do I upgrade my Fitbit?

Answered by Tom Adger

To upgrade your Fitbit device, you need to make sure that the Fitbit app is allowed to run in the background on your smartphone. This is because firmware updates for your Fitbit are only available through the app. Once you have confirmed this, follow the steps below to upgrade your Fitbit:

1. Make sure your Fitbit device is fully charged and within range of your smartphone.

2. Open the Fitbit app on your smartphone. If you don’t have the app installed, download it from the App Store (for iOS) or Google Play Store (for Android) and set up your Fitbit account.

3. Once you have the Fitbit app open, tap on the “Today” tab at the bottom of the screen. You may need to scroll to the left or right to find it.

4. Look for your profile picture or avatar at the top left corner of the screen and tap on it.

5. On your profile page, scroll down until you see the “Advanced Settings” section. Tap on the “Advanced Settings” option.

6. In the Advanced Settings menu, you should see an option called “Device Firmware Update” or something similar. Tap on this option.

7. On the Device Firmware Update screen, you should see a pink button labeled “Update.” Tap on this button to initiate the firmware update process.

8. Follow any additional on-screen instructions that may appear during the update process. These instructions may include placing your Fitbit device in a charging cable or keeping it near your smartphone.

9. The firmware update may take a few minutes to complete, depending on your internet connection and the size of the update. Make sure to keep your smartphone and Fitbit device nearby and avoid closing the Fitbit app or turning off your smartphone during the update.

10. Once the firmware update is finished, you should see a confirmation message on the app screen. You can then disconnect your Fitbit device from the charging cable and start using it as usual.

Remember to regularly check for firmware updates for your Fitbit device to ensure you have the latest features and improvements. You can do this by following the same steps mentioned above periodically.

I hope this detailed explanation helps you successfully upgrade your Fitbit device. If you have any further questions or need additional assistance, feel free to ask.