How do I update my Surface docking station?

Answered by Tom Adger

To update your Surface docking station, you will need to follow these steps:

1. First, go to the Microsoft website and navigate to the Surface Tools for IT download page.

2. Once you are on the download page, locate the section for the Surface Dock Firmware Update. This is the software that will enable you to update your docking station.

3. Look for the latest version of the firmware update and click on the “Download” button next to it. This will initiate the download process.

4. After the file has finished downloading, locate it on your computer and double-click to run the installer.

5. Follow the on-screen instructions to install the firmware update on your computer. Make sure to read and accept any terms or agreements that may be presented during the installation process.

6. Once the installation is complete, connect your Surface docking station to your computer using the USB cable provided.

7. Your computer should automatically detect the docking station and prompt you to update the firmware. If this doesn’t happen, you can manually initiate the firmware update by opening the Surface Tools for IT application on your computer.

8. In the Surface Tools for IT application, you should see an option to update the firmware of your docking station. Click on this option to begin the update process.

9. Follow any additional on-screen instructions to complete the firmware update. This may involve restarting your computer or disconnecting and reconnecting the docking station.

10. Once the update is finished, your Surface docking station should be successfully updated to the latest firmware version.

It’s important to note that during the firmware update process, it is recommended to keep your Surface device connected to a power source to ensure a stable and uninterrupted update. Additionally, make sure that your Surface device is fully charged before starting the update to avoid any potential issues.

Updating your Surface docking station can help improve its performance and compatibility with your Surface device. It’s a good practice to regularly check for firmware updates and install them to ensure optimal functionality.