How do I uninstall and reinstall Norton?

Answered by Randy McIntyre

To uninstall and reinstall Norton, you can use the Norton Remove and Reinstall tool. This tool is designed specifically to help you completely remove Norton products from your computer and then reinstall them. Here are the step-by-step instructions to guide you through the process:

1. First, download the Norton Remove and Reinstall tool from the official Norton website. You can do this by going to the Norton website and navigating to the Downloads section. Look for the Norton Remove and Reinstall tool and click on the download link.

2. Once the download is complete, open your browser’s Downloads window by pressing the Ctrl + J key on your keyboard. Locate the downloaded NRnR icon and double-click on it to run the tool.

3. Read and review the license agreement presented on the screen, and once you have done so, click on the Agree button to proceed.

4. After agreeing to the license agreement, you will be presented with the Advanced Options. Here, you have the choice to remove only the Norton software or remove Norton and any other associated software as well. If you only want to uninstall Norton, click on the Remove Only option.

5. Once you have selected the appropriate option, click on the Remove button to initiate the uninstallation process. This will remove all Norton software and associated files from your computer.

6. After the uninstallation is complete, the tool will prompt you to restart your computer. Click on the Restart Now button to reboot your computer and complete the removal process.

7. Once your computer has restarted, you can proceed with reinstalling Norton. You can do this by either downloading the Norton software from the official Norton website or using the installation disc or file you previously obtained.

8. Follow the on-screen instructions provided by the Norton installer to reinstall the software. Make sure to enter your Norton product key when prompted.

9. Once the installation is complete, run a LiveUpdate to ensure your Norton software is up to date with the latest virus definitions and security patches.

10. perform a full system scan with Norton to make sure your computer is protected from any potential threats.

Remember, these steps may vary slightly depending on the version of Norton you are using, so it’s always a good idea to refer to the official Norton documentation or contact their customer support if you encounter any issues during the uninstallation or reinstallation process.

I hope this detailed explanation helps you successfully uninstall and reinstall Norton on your computer. If you have any further questions or need additional assistance, feel free to ask.