How do I unban my RuneScape account?

Answered by Ricardo McCardle

To unban your RuneScape account, you will need to follow a few steps. Please note that these steps may vary depending on the reason for your ban and the policies of the game developers. Here’s a detailed guide on how to get unbanned from RuneScape:

1. Visit the RuneScape Support page: Start by visiting the official RuneScape Support page. You can easily find it by searching for “RuneScape Support” on any search engine.

2. Select “Banned” under “Has your account been banned or muted?”: Once on the support page, look for the section that asks about your account’s ban or mute. Choose the option “Banned” as this is relevant to your situation.

3. Determine if you can log in to your account: The support page will ask if you can still log in to your account. If you can still access your account, choose “Yes.” However, if you cannot log in, select “No” and proceed with the account recovery process before attempting to get unbanned.

4. Choose the appropriate recovery method: If you selected “No” in the previous step, you will be directed to the account recovery process. Follow the instructions provided to regain access to your account. This may involve providing personal information, such as your registered email address or billing details, to verify your identity.

5. Submit an appeal: Once you have regained access to your account or if you were able to log in initially, you can submit an appeal to RuneScape Support. Look for the option to appeal your ban or contact customer support.

6. Provide a detailed explanation: In your appeal, be sure to provide a detailed explanation of why you believe your ban was unjust or if you have learned from your mistake. Be honest and respectful in your approach, as this can greatly increase your chances of getting unbanned.

7. Attach any relevant evidence: If you have any evidence that supports your case, such as chat logs or screenshots, attach them to your appeal. This can help strengthen your argument and provide the support team with more context.

8. Wait for a response: After submitting your appeal, you will need to wait for a response from RuneScape Support. The response time may vary, so be patient. Check your email regularly for updates or any additional information required from you.

9. Follow any instructions given: If RuneScape Support requests additional information or asks you to take specific actions, make sure to follow their instructions promptly. Cooperating with their requests will demonstrate your willingness to resolve the issue and increase your chances of getting unbanned.

10. Be polite and persistent: Throughout the process, remain polite and respectful in your interactions with RuneScape Support. If your initial appeal is denied, you can try appealing again or reaching out to customer support for further clarification. However, avoid spamming or harassing them, as this will likely have a negative impact on your case.

Remember, the outcome of the appeal process is ultimately determined by the RuneScape support team. While there is no guarantee of success, following these steps and presenting your case clearly and respectfully will give you the best chance of getting your RuneScape account unbanned.