How do I reset my Sonos and start over?

Answered by Antonio Sutton

To reset your Sonos One and start over, you can follow these steps:

1. Unplug the speaker: Start by disconnecting the power cable from the Sonos One. This will ensure a complete power cycle and prepare the speaker for the reset process.

2. Locate the Connect button: On the back of the Sonos One, you will find a small Connect button. It is usually recessed, so you might need a paperclip or a similar tool to press it.

3. Press and hold the Connect button: Use the paperclip or tool to press and hold down the Connect button. Keep it pressed for about 5-10 seconds.

4. Observe the LED indicator: While continuing to hold down the Connect button, pay attention to the LED light on the front of the Sonos One. Initially, it may turn off, but keep holding the Connect button until the LED starts flashing white and amber.

5. Wait for the LED to turn green: After a short while, the LED light will start flashing green. This indicates that the Sonos One has been successfully reset to its factory settings.

6. Release the Connect button: Once the LED starts flashing green, you can release the Connect button. The Sonos One is now ready to be set up again.

After completing these steps, you can proceed with the setup process for your Sonos One. This typically involves connecting the speaker to your Wi-Fi network, adding it to your Sonos account, and configuring any desired settings or preferences.

It’s important to note that resetting your Sonos One will remove all custom settings, such as room names, saved playlists, and personalized audio settings. However, any music library or streaming service accounts linked to your Sonos system will remain intact.

In my personal experience, I had to reset my Sonos One when I encountered connectivity issues. After going through the reset process, I was able to set it up again and resolve the connectivity problem. It’s a straightforward process, but always make sure you have any necessary login credentials and network information on hand before resetting your Sonos One.