Resetting the Mail app on your Mac can help resolve any issues you may be experiencing with your email accounts. Here is a step-by-step guide on how to do it:
1. Click on the Apple icon located in the top-left corner of your screen and select “System Preferences” from the dropdown menu.
2. In the System Preferences window, locate and click on the “Internet Accounts” icon. This will open the Internet Accounts settings.
3. On the left sidebar of the Internet Accounts settings, you will see a list of email account options such as iCloud, Gmail, and any other added IMAP accounts. Select the account you want to reset. For example, if you want to reset your iCloud email account, click on “iCloud” in the sidebar.
4. Once you have selected the desired account, uncheck the box next to “Mail” or “iCloud Mail” (depending on the account you chose). This will disable the email syncing for that particular account.
5. After unchecking the box, you will be prompted with a warning message asking if you want to delete the account from Mail. Click on “Delete from Mac” to proceed with the reset.
6. Now, you need to remove the associated Mail data files from your Mac. To do this, open Finder by clicking on the Finder icon located in the dock (usually the first icon from the left).
7. In Finder, press the keyboard shortcut Command + Shift + G. This will open the “Go to Folder” window.
8. In the “Go to Folder” window, type the following path and press Enter: “~/Library/Mail/V8”
9. This will take you to the Mail folder where all your Mail data is stored. Select all the files and folders in this folder and move them to the Trash. You can do this by either dragging them to the Trash icon in the dock or by right-clicking and selecting “Move to Trash.”
10. Now, empty the Trash to permanently delete the Mail data files from your Mac.
11. After deleting the Mail data files, go back to the Internet Accounts settings in System Preferences and recheck the box next to “Mail” or “iCloud Mail” for the account you reset earlier. This will enable email syncing again.
12. open the Mail app on your Mac, and it will start fresh with the reset account. You may need to re-enter your email account credentials to set it up again.
By following these steps, you should be able to successfully reset the Mail app on your Mac and resolve any issues you were facing. Keep in mind that resetting the Mail app will delete all your saved emails and settings associated with that particular account, so make sure to back up any important emails before proceeding with the reset.