How do I reset my Fitbit without the app?

Answered by Cody Janus

To reset your Fitbit device without using the app, you can perform a factory reset directly on the device itself. Here’s a step-by-step guide on how to do it:

1. Locate the Settings icon on your Fitbit Sense. You can do this by swiping left on the home screen until you find a little gear icon. Tap on it to open the Settings menu.

2. Once you’re in the Settings menu, scroll vertically until you find the “About” option. This is usually towards the bottom of the menu. Tap on “About” to access more options.

3. Within the “About” menu, you should see a variety of information about your Fitbit Sense, including the software version and other details. Look for the “Factory Reset” option and select it.

4. A confirmation prompt should appear, asking if you’re sure you want to proceed with the factory reset. Confirm your decision by selecting “Yes” or “Confirm.” Keep in mind that performing a factory reset will erase all data and settings on your Fitbit device, so make sure you have backed up any important information beforehand.

5. After confirming the reset, your Fitbit Sense will begin the process. It may take a few moments for the reset to complete, and your device will restart.

Once the reset is finished, your Fitbit Sense will be restored to its factory default settings. You’ll need to set it up again as if it were a new device, including pairing it with your smartphone or computer if desired.

In some cases, a factory reset may help resolve certain issues or glitches you may be experiencing with your Fitbit Sense. It can also be useful if you’re planning to sell or give away your device to ensure all personal data is removed.

It’s important to note that performing a factory reset should only be done when necessary, as it will erase all data and settings on your Fitbit device. Make sure to back up any important information before proceeding with the reset.

I hope this guide helps you reset your Fitbit Sense without the need for the app. If you have any further questions or need additional assistance, feel free to ask.