How do I remove my credit card from AVG?

Answered by Ricardo McCardle

To remove your credit card from AVG, you will need to follow a few steps. Please note that removing your credit card information will void any active subscriptions you have with AVG. Here’s how you can do it:

1. Access the AVG website: Go to the AVG website and log in to your account using the email address and password associated with your AVG account.

2. Go to the Account page: Once you’re logged in, navigate to the Account page. You can usually find this by clicking on your account name or profile picture in the top right corner of the website.

3. Open the Subscription tab: In the Account page, look for the Subscription tab and click on it. This tab will typically contain information about your active subscriptions and payment details.

4. Locate your credit card details: Within the Subscription tab, you should be able to see the details of your active subscriptions, including the credit card information linked to your account. Take note of the credit card details you want to remove.

5. Contact AVG support: To remove your credit card from AVG, you will need to contact AVG support directly. Look for the support or contact options on the website and choose the most convenient method for you. This could be through email, live chat, or a support ticket system.

6. Request data deletion: Once you have contacted AVG support, explain your request to remove your credit card information from their system. You may need to provide your account details and any additional information they require to verify your identity.

7. Follow AVG’s instructions: AVG support will guide you through the process of removing your credit card information from their system. They may require you to confirm your request through a series of steps or provide additional information.

8. Confirm removal: After following the instructions provided by AVG support, ensure that your credit card information has been successfully removed from your account. Double-check the Subscription tab on your Account page to make sure no credit card details are displayed.

9. Update payment method (if necessary): If you still have active subscriptions with AVG but want to continue using their services, you will need to update your payment method to a new credit card or an alternative payment option.

10. Keep track of your subscriptions: After removing your credit card information from AVG, it’s important to keep track of any active subscriptions you have with them. Set reminders to make manual payments or update your payment method when necessary.

Remember, it’s always a good practice to review your account settings and payment details periodically to ensure your personal information is up to date and secure.