How do I reconnect my Vivint camera?

Answered by James Kissner

To reconnect your Vivint camera, follow these steps:

1. Prepare the panel: From the home screen of your panel, look for the settings icon and tap on it.

2. Access the devices menu: Once you enter the settings, you will see a list of options. Look for the “Devices” option and tap on it.

3. Enter your PIN: To make any changes or add devices, you will be prompted to enter a 4-digit PIN. Enter your PIN to proceed.

4. Add a new device: In the “Devices” menu, you will find an option to add a new device. Tap on it.

5. Select Vivint Indoor Camera: A list of available devices will appear. Look for the Vivint Indoor Camera option and tap on it.

6. Prepare the camera: Before connecting, ensure that your Vivint Indoor Camera is plugged in and ready to connect. Make sure the camera is powered on and connected to your Wi-Fi network.

7. Connect the camera: Once you have confirmed that the camera is ready, tap on the “Connect” button on your panel.

8. Follow the on-screen instructions: The panel will guide you through the connection process. This may include scanning a QR code on the camera or entering a unique identification number.

9. Wait for the connection: After following the on-screen instructions, the panel will attempt to establish a connection with your Vivint Indoor Camera. This process may take a few moments, so be patient.

10. Finalize the setup: Once the connection is established, you will receive a confirmation message on your panel. Your Vivint Indoor Camera is now reconnected and ready to use.

By following these steps, you should be able to successfully reconnect your Vivint Indoor Camera to your panel. If you encounter any issues or need further assistance, don’t hesitate to reach out to Vivint’s customer support for additional guidance.