How do I reconnect my merkury camera?

Answered by Willie Powers

To reconnect your Merkury camera, follow these steps:

1. Open the Geeni app on your mobile device and navigate to the Devices screen.
2. Look for the “Choose Wi-Fi Camera” option, which is usually located on the top corner of the screen. Tap on it to proceed.
3. Ensure that the camera’s LED light is blinking red. This indicates that the device is ready to connect. If it’s not blinking, you may need to reset the camera by holding down the reset button for a few seconds until the LED light starts blinking.
4. Once the camera is in pairing mode, press the “Next Step” button in the Geeni app.
5. You will be prompted to enter your Wi-Fi network and password. Make sure to type in the correct details and double-check for any typos.
6. After entering the network credentials, the Geeni app will attempt to connect the camera to your Wi-Fi network. Please be patient during this process, as it may take a few moments.
7. If the connection is successful, you will receive a notification or see a confirmation message in the app. The camera should now be reconnected to your Wi-Fi network.

Here are a few additional tips that might help:

– Make sure you are within range of your Wi-Fi router. If the signal is weak, try moving closer to the router or consider using a Wi-Fi range extender.
– Check if your Wi-Fi network is functioning properly by connecting other devices to it. If other devices are unable to connect, you may need to troubleshoot your Wi-Fi network.
– Ensure that your Wi-Fi password is correct. It is easy to mistype or forget a character, so double-check the password you entered.
– If you are still experiencing issues, you can try power cycling your router and camera. Simply unplug them from the power source, wait for a minute, and then plug them back in.

Remember, the exact steps may vary slightly depending on your specific camera model and the version of the Geeni app you are using. If you encounter any difficulties, refer to the camera’s user manual or contact the Geeni support team for further assistance.

I hope this detailed explanation helps you reconnect your Merkury camera successfully!