To identify your Ring Doorbell model, you can follow these steps:
1. Open the Ring app on your smartphone or tablet.
2. Tap the three horizontal lines in the top left corner of the screen to open the main menu.
3. From the menu, select “Devices” to view a list of all your Ring devices.
4. Choose the doorbell you want to identify from the list.
5. Tap on the selected doorbell to access its Device Health page.
6. On the Device Health page, scroll down until you see the “Device Details” section.
7. Under “Device Details,” you will find the name of your Ring Doorbell model.
It’s worth noting that the Ring Doorbell models are typically named based on their generation or specific features. For example, you might see names like “Ring Doorbell (1st Gen)” or “Ring Doorbell Pro.”
If you are unable to access the Ring app or need further assistance, you can also physically examine your doorbell for identifying features. Here are some common ways to identify different Ring Doorbell models:
1. Ring Doorbell (1st Generation): This model is the original Ring video doorbell and has a rectangular shape with a silver or black faceplate. It does not have advanced features like motion detection zones or higher video resolution.
2. Ring Doorbell 2: The Ring Doorbell 2 is similar in shape to the 1st generation model but features a removable battery pack for easy charging. It also has improved video quality and motion detection settings.
3. Ring Doorbell Pro: The Doorbell Pro is a slimmer and more streamlined version compared to the previous models. It has advanced features like customizable motion zones, enhanced video resolution, and interchangeable faceplates.
4. Ring Doorbell Elite: The Elite model is a professional-grade doorbell that requires professional installation. It is designed for power users and offers features like Power over Ethernet (PoE) for reliable and consistent power supply.
By using the Ring app or physically examining your doorbell, you should be able to determine the specific model you have. If you still have trouble identifying your Ring Doorbell, you can reach out to Ring’s customer support for further assistance.