How do I know if my iPhone 11 is charging when dead?

Answered by Ricardo McCardle

To determine if your iPhone 11 is charging when it is completely dead, there are a few steps you can follow:

1. Plug in your iPhone: Connect your iPhone 11 to a charger using the Lightning cable provided. Make sure the charger is plugged into a power source, such as a wall outlet. It is important to use a genuine Apple charger or a certified third-party charger to ensure proper charging.

2. Check the charging screen: Once your iPhone is connected to the charger, the screen should display a battery icon indicating that it is charging. If your iPhone’s battery was completely drained, you might not see anything on the screen immediately. Give it a few minutes to start charging.

3. Look for the empty battery icon: If your iPhone’s battery was completely drained, the charging screen might initially display an empty battery icon. This icon typically appears as a black screen with a red battery outline and a lightning bolt inside. This indicates that your iPhone is connected to a power source and is charging.

4. Wait for the charging process: Depending on the battery level, it may take some time for your iPhone to turn on. Be patient and let it charge for at least 15 to 30 minutes before attempting to power it on. During this time, the empty battery icon should eventually be replaced by the charging icon, which shows a battery with a lightning bolt.

5. Check the battery percentage: After a few minutes of charging, you can try waking up your iPhone by pressing the power button or the volume up/down buttons. If your iPhone is charging successfully, the battery icon will appear, and the current battery percentage will be displayed on the screen. This indicates that your iPhone is charging and will power on soon.

6. Troubleshooting: If you do not see any response from your iPhone after charging it for a while, there might be an issue with either the charger, the cable, or the iPhone itself. In such cases, try using a different charger and cable to see if the problem persists. If the issue continues, you may need to contact Apple support or visit an authorized service center for further assistance.

In summary, to know if your iPhone 11 is charging when it is completely dead, make sure it is plugged into a charger connected to a power source. Check for the empty battery icon initially, and after a few minutes, the charging icon should appear with the current battery percentage. If you encounter any issues, consider troubleshooting with different chargers or contacting Apple support.