To determine if your ExpressVPN is working properly, you can follow a few steps. One of the first things you can do is check your IP address using ExpressVPN’s IP Address Checker. This tool will display the IP address you are currently connected to via the VPN, and it should match the location you have chosen to connect to.
Here’s how you can use the IP Address Checker:
1. Open your web browser and go to the ExpressVPN website.
2. Log in to your account using your credentials.
3. Look for the IP Address Checker tool on the website. It is usually found under the “My Account” or “Dashboard” section.
4. Click on the IP Address Checker tool to open it.
5. The tool will then display your current IP address and the location it corresponds to.
6. If the IP address shown matches the location you have selected in the ExpressVPN app, then your VPN is working correctly. You will also see a message confirming that “Your IP address is secured.”
It’s important to note that if the IP address displayed does not match the location you have chosen or if it shows your real IP address, there might be an issue with your VPN connection. In such cases, you can try the following troubleshooting steps:
1. Disconnect and reconnect: Disconnect from the VPN server you are currently connected to and then reconnect to a different server. This can help resolve any temporary connection issues.
2. Change protocols: ExpressVPN offers different VPN protocols such as OpenVPN, IKEv2, and L2TP/IPsec. Try switching to a different protocol to see if it improves your VPN connection.
3. Restart your device: Sometimes, a simple restart can help resolve any technical glitches or conflicts that may be affecting your VPN connection.
4. Update ExpressVPN: Ensure that you are using the latest version of the ExpressVPN app. Updates often include bug fixes and improvements that can enhance the overall performance of the VPN.
5. Contact ExpressVPN support: If you have tried the above steps and are still experiencing issues, it is advisable to reach out to ExpressVPN’s customer support. They can provide further assistance and guide you through troubleshooting specific to your device and setup.
In my personal experience, I have found ExpressVPN to be reliable and effective in securing my internet connection. The IP Address Checker has always displayed the location I have chosen, giving me confidence that my VPN is working as intended. However, if you encounter any issues, it’s best to reach out to ExpressVPN’s support team for personalized assistance.