To get your Vivint camera online, you will need to follow a few simple steps. First, make sure you have the Vivint Classic App installed on your smartphone or tablet. If you don’t have the app, you can download it from the App Store or Google Play Store.
Once you have the app installed, open it and login using the email address and password that you set up during installation. If you don’t remember your login information, you can select the “Forgot Password” option to reset it.
After logging in, you will be taken to the main screen of the app. From here, you will see a row of icons at the bottom of the screen. The video icon is the one you will need to press to view your camera feed.
When you press the video icon, a pop out menu will appear with a list of cameras that you have set up. Select the camera that you wish to view from this menu.
Once you have selected the camera, you will be taken to the camera view screen. Here, you will see a live feed from your camera. If the camera is not currently online, you may see an error message or a blank screen. In this case, you will need to troubleshoot the camera to get it back online.
To view the live video feed from your camera, select the “Live” tab at the top of the screen. From here, you will see a list of cameras that are currently online. Press the play button on the camera that you would like to view, and the live feed will start playing.
If you are still having trouble getting your camera online, there are a few troubleshooting steps you can try. First, make sure that your camera is connected to a stable internet connection. You can do this by checking the Wi-Fi signal strength on your camera or by connecting your camera to a wired Ethernet connection.
If your camera is connected to the internet but still not working, you can try power cycling the camera. To do this, simply unplug the camera from its power source, wait a few seconds, and then plug it back in. This can sometimes help to reset the camera and get it back online.
If none of these troubleshooting steps work, you may need to contact Vivint customer support for further assistance. They will be able to help you troubleshoot the issue and get your camera back online.
In summary, to get your Vivint camera online, you will need to login to the Vivint Classic App, select the camera you wish to view, and make sure it is connected to a stable internet connection. If you are still having trouble, try troubleshooting steps such as power cycling the camera or contacting customer support for assistance.