How do I get a new Barnes and Noble card?

Answered by Douglas Hiatt

If you find yourself in the unfortunate situation of having lost your Barnes and Noble Member Card or needing a replacement, don’t worry! The process to get a new card is fairly simple. Just follow the steps below:

1. Contact Member Services: The first thing you need to do is call Barnes and Noble’s Member Services at 1-866-238-READ (1-866-238-7323). This number is specifically dedicated to assisting members with any issues related to their membership.

2. Verify your information: When you call Member Services, you will need to provide them with some information to confirm your identity. This may include your full name, address, and possibly your membership number. It’s always a good idea to have this information handy before making the call.

3. Request a replacement card: Once your identity is confirmed, simply explain to the representative that you have lost your Member Card or that you need a replacement. They will assist you with the process and make a note of your request.

4. Verify your address: In order to ensure that your replacement card is sent to the correct address, the Member Services representative will likely ask you to verify the address they have on file. This step is crucial to make sure your new card ends up in the right hands.

5. Wait for your replacement card: Once all the necessary information is confirmed, Member Services will proceed to issue a replacement card for you. This card will be mailed to the address that was verified during your conversation. It’s important to note that it may take a few days for the card to arrive, so please be patient.

Getting a new Barnes and Noble Member Card is a straightforward process. By calling Member Services, verifying your information, requesting a replacement card, and confirming your address, you’ll soon have a new card on its way to you. If you encounter any issues or have further questions, don’t hesitate to reach out to Member Services for assistance.