To force Outlook to reset, you can follow these steps:
1. Exit Outlook: First, make sure Outlook is completely closed. You can either click on the File tab in Outlook and select Exit, or you can right-click on the Outlook icon in the taskbar and choose Close Outlook.
2. Open Control Panel: Use the search bar in the taskbar to search for the Control Panel. Once you see it in the search results, click on it to open it.
3. Access the Mail component: In the Control Panel, you should see different categories. Look for the category named “User Accounts” or “User Accounts and Family Safety” and click on it. Then, find and click on the option labeled “Mail” or “Mail (Microsoft Outlook)”.
4. Show Profiles: In the Mail setup window, you will see a button labeled “Show Profiles”. Click on it to open the Profiles window.
5. Highlight the Outlook profile: In the Profiles window, you should see a list of profiles associated with your Outlook installation. The Outlook profile that you want to reset should be highlighted. If it’s not highlighted, click on it to select it.
6. Remove the profile: With the Outlook profile highlighted, click on the “Remove” button. A prompt will appear, asking if you’re sure you want to remove the selected profile. Click “Yes” to proceed.
7. Apply and close: After removing the profile, click on the “Apply” button in the Profiles window to save the changes. Then, click “OK” to close the window.
8. Start Outlook: Now, you can start Outlook again. You will be prompted to set up a new profile or choose an existing one. Follow the on-screen instructions to set up a new profile or select an existing one if applicable.
By following these steps, you should be able to force Outlook to reset and start fresh. Keep in mind that resetting your Outlook profile will remove all of your email accounts, settings, and data associated with that profile. Therefore, it’s important to back up any important data before proceeding with the reset.
I hope this detailed explanation helps you in resetting Outlook successfully. If you have any further questions or need assistance with any specific aspect, feel free to ask.