To fix the Video TDR failure caused by the amdkmdag.sys error in Windows 10, you can follow these steps:
1. Run a scan with a PC repair tool:
Sometimes, system errors can be caused by corrupt or missing files. Running a scan with a reliable PC repair tool can help identify and fix these issues. There are various tools available online, such as CCleaner, Advanced SystemCare, or Glary Utilities, which can scan and repair your system.
2. Run System File Checker (SFC) and DISM:
The System File Checker is a built-in Windows tool that scans for and restores corrupted system files. To run SFC, follow these steps:
– Open Command Prompt as an administrator.
– Type “sfc /scannow” and press Enter.
– Wait for the scan to complete and follow any instructions provided.
If the SFC scan doesn’t fix the issue, you can try running the Deployment Image Servicing and Management (DISM) tool. Here’s how:
– Open Command Prompt as an administrator.
– Type “DISM /Online /Cleanup-Image /RestoreHealth” and press Enter.
– Wait for the process to finish and then restart your computer.
3. Reinstall your graphics drivers:
The amdkmdag.sys error is often related to graphics drivers. To reinstall your graphics drivers, follow these steps:
– Press Windows + X and select “Device Manager.”
– Expand the “Display adapters” category.
– Right-click on your AMD graphics card and select “Uninstall device.”
– Check the box that says “Delete the driver software for this device” and click Uninstall.
– Restart your computer.
– Visit the official AMD website, download the latest graphics driver compatible with your system, and install it.
4. Try a Clean Boot:
Sometimes, third-party applications or services can conflict with your system and cause the Video TDR failure. Performing a Clean Boot can help identify and resolve these conflicts. Here’s how:
– Press Windows + R, type “msconfig,” and press Enter.
– In the System Configuration window, go to the “Services” tab.
– Check the box that says “Hide all Microsoft services.”
– Click “Disable all” to disable all third-party services.
– Go to the “Startup” tab and click “Open Task Manager.”
– In Task Manager, disable all startup items.
– Close Task Manager and click “OK” in the System Configuration window.
– Restart your computer and check if the error persists.
5. Check your disk for errors:
Disk errors can also cause system issues. To check and repair your disk, follow these steps:
– Press Windows + X and select “Command Prompt (Admin).”
– Type “chkdsk C: /f” and press Enter. (Replace C: with the drive letter where your Windows is installed if it’s different.)
– You will be prompted to schedule a disk check on the next system restart. Type “Y” and press Enter.
– Restart your computer, and the disk check will run before the operating system loads.
6. Update Windows:
Keeping your operating system up to date can help resolve compatibility issues and ensure that you have the latest bug fixes and security patches. To update Windows, follow these steps:
– Press Windows + I to open the Settings app.
– Go to “Update & Security” and click on “Windows Update.”
– Click on “Check for updates” and let Windows download and install any available updates.
– Restart your computer after the updates are installed.
Remember to backup your important files before making any changes to your system. If the issue persists after trying these steps, it is recommended to seek further assistance from a professional technician or contact Microsoft support for more advanced troubleshooting.