How do I fix Onn black screen on Roku?

Answered by James Kissner

To fix a black screen issue on your Onn TV with Roku, you can try the following steps:

1. Restart the TV: First, try restarting the TV. You can do this by turning off the TV and unplugging it from the wall. Wait for at least 30 seconds before plugging it back in and turning it on again. This can help reset any temporary glitches or software issues that may be causing the black screen.

2. Check HDMI connections: Ensure that all HDMI cables are securely connected. Sometimes, a loose cable can result in a black screen. Remove and reinsert the HDMI cables at both ends, ensuring a snug and secure connection.

3. Try a different HDMI port: If you have multiple HDMI ports on your TV, try connecting your Roku device to a different port. This can help determine if the issue is specific to a particular port.

4. Check power supply: Ensure that the TV and Roku device are receiving power. Check if the power cables are securely connected and there are no issues with the power source. You may also try connecting the TV to a different power outlet to rule out any power-related issues.

5. Update Roku software: Make sure your Roku device is running the latest software version. To do this, go to the Roku home screen, navigate to “Settings,” then “System,” and finally select “System update” to check for any available updates. If an update is available, follow the on-screen instructions to install it.

6. Factory reset: If the above steps don’t resolve the black screen issue, you can try performing a factory reset on your Roku device. Keep in mind that this will erase all settings and data, so you will need to set up your Roku device again. To perform a factory reset, go to “Settings,” then “System,” and select “Advanced system settings.” From there, choose “Factory reset” and follow the prompts.

7. Contact support: If none of the above steps work, it may be helpful to reach out to Roku’s support team or the manufacturer of your Onn TV for further assistance. They may be able to provide specific troubleshooting steps or determine if there is a hardware issue that needs to be addressed.

Remember, these steps are general troubleshooting suggestions and may not solve every black screen issue. It’s always a good idea to consult the user manual or contact the manufacturer’s support for device-specific instructions or if you are unsure about performing any steps.