How do I fix my Samsung hotspot?

Answered by Randy McIntyre

To fix the mobile hotspot issue on your Samsung Galaxy phone, there are several steps you can try. Let’s start with some basic troubleshooting:

1. Check Network Connection: Ensure that your phone is connected to a stable network. You can try connecting to a different Wi-Fi network or use mobile data to see if the hotspot starts working.

2. Enable and Disable Airplane Mode: Toggle the Airplane Mode on and off to refresh the network connections. This can sometimes resolve connectivity issues.

3. Check Data Plan: Verify that your mobile data plan includes hotspot functionality. Some carriers require an additional subscription or charge for using the hotspot feature.

4. Reset Network Settings: Resetting the network settings can often fix network-related problems. To do this, go to Settings > General Management > Reset > Reset Network Settings. Note that this will erase saved Wi-Fi passwords, so you’ll need to reconnect to Wi-Fi networks afterward.

5. Disable Data Saver Mode: If you have Data Saver mode enabled, it may restrict the hotspot functionality. Disable Data Saver mode by going to Settings > Connections > Data Usage > Data Saver and toggle it off.

6. Disable Power Saving Mode: Power Saving mode can also interfere with hotspot functionality. Disable it by going to Settings > Device Care > Battery > Power Mode and select “High performance” or “Optimized.”

7. Keep Mobile Hotspot Screen On: Some Samsung devices have a feature that automatically turns off the mobile hotspot when the screen is off. To ensure it stays on, go to Settings > Connections > Mobile Hotspot and Tethering > Mobile Hotspot > More Options (three dots) > Keep Mobile Hotspot Turned On.

8. Try USB Tethering: If the wireless hotspot isn’t working, you can try using USB tethering instead. Connect your phone to a computer using a USB cable, then go to Settings > Connections > Mobile Hotspot and Tethering > USB Tethering and toggle it on. This allows your computer to use your phone’s internet connection.

If none of these steps resolve the issue, there may be a hardware or software problem with your phone. In such cases, it’s recommended to contact Samsung support or visit a service center for further assistance.

Remember, these steps are specific to Samsung Galaxy phones, and the exact menu options and settings may vary slightly depending on your device model and Android version.