How do I fix my orange Orbi light?

Answered by Tom Adger

To fix the issue of the orange light on your Orbi router, there are several steps you can take.

1. Check the connection: Ensure that the router is properly connected to your modem or internet source. Make sure the cables are securely plugged in and there are no loose connections. Sometimes, a simple adjustment of the cables can resolve the issue.

2. Move the router: The location of your router can affect its performance. If possible, try moving the router to a central location in your home or office to ensure better coverage and signal strength. Avoid placing the router near walls, obstructions, or other electronic devices that may interfere with the Wi-Fi signal.

3. Reset the router: If the orange light persists, you can try resetting the router to its factory settings. To do this, locate the reset button on the back of the router and press and hold it for about 10 seconds. This will reset all the settings and configurations of the router. After the reset, you will need to set up the router again using the Orbi app or web interface.

4. Update firmware: Outdated firmware can sometimes cause issues with the router’s performance. Check for any available firmware updates for your Orbi router and install them. This can often fix any bugs or compatibility issues and improve the overall stability of the router.

5. Reboot the router: Sometimes, a simple reboot can resolve temporary issues with the router. Power off the router, wait for a few seconds, and then power it back on. Allow the router to fully boot up and establish a connection before checking if the orange light issue is resolved.

6. Contact customer support: If none of the above steps solve the problem, it may be necessary to reach out to the customer support of your router manufacturer. They can provide further troubleshooting steps or determine if there may be a hardware issue with the router that requires repair or replacement.

It’s important to note that these steps are general guidelines and may vary depending on the specific model and brand of your router. Always refer to the user manual or manufacturer’s website for detailed instructions and support.