How do I fix my LG TV when it won’t turn on?

Answered by Robert Dupre

If you’re experiencing issues with your LG TV not turning on, there are a few steps you can take to troubleshoot and potentially fix the problem. Here is a detailed guide to help you through the process:

1. Unplug the cord: Firstly, unplug the power cord from the wall outlet and wait for about 10 seconds. This step helps to reset the TV and clear any temporary glitches that might be causing the issue.

2. Check the status LED: After waiting for 10 seconds, plug the power cord back into the wall outlet. Look for the status LED on the TV. If it is lit, it indicates that the TV is receiving power. However, this doesn’t necessarily mean the TV is functional, so we need to perform further troubleshooting.

3. Use the power switch on the unit: Instead of using the remote control, try turning on the TV using the power switch on the unit itself. Sometimes, the problem may lie with the remote control rather than the TV itself. By using the power switch on the TV, you can determine if the remote control is causing the issue.

4. Remote control troubleshooting: If the TV turns on with the power button on the unit but not with the remote control, it’s likely that the remote control is not working properly. In this case, you can try replacing the batteries in the remote control or using a different remote control if you have one available. If the TV turns on with a different remote control, it confirms that the previous remote control was faulty.

5. Power outlet and cord check: Ensure that the power outlet you are using is functioning properly. You can test this by plugging in another device, such as a lamp or phone charger, to see if it receives power. Additionally, inspect the power cord for any visible damage or loose connections. If the power cord is damaged, you may need to replace it.

6. Power surge protection: If you have experienced a recent power surge or outage, it’s possible that the TV’s internal power supply has been affected. In this case, you can try connecting the TV to a different power outlet or using a surge protector to help protect against future power surges.

7. Professional assistance: If you have gone through all the above steps and your LG TV still won’t turn on, it may be time to seek professional assistance. Contact LG customer support or a qualified technician who can diagnose and repair any internal issues that may be causing the problem.

Remember, these troubleshooting steps are general guidelines, and the specific steps may vary depending on the model of your LG TV. It’s always a good idea to consult the user manual or contact LG support for model-specific troubleshooting instructions.

I hope this detailed guide helps you resolve the issue with your LG TV not turning on.