How do I fix Life360 on my iPhone?

Answered by Tom Adger

Life360 is a popular family tracking app that helps you stay connected with your loved ones. However, like any other app, it can sometimes encounter issues and stop working properly. If you’re facing issues with Life360 on your iPhone, here are six methods you can try to fix it:

1. Check the Internet Settings: First, ensure that your iPhone has a stable internet connection. You can do this by opening a web browser and trying to load a webpage. If there’s an issue with your internet connection, troubleshoot it by restarting your router or connecting to a different network.

2. Update the Life360 App: Keeping your Life360 app updated is crucial to ensure it works smoothly. Open the App Store on your iPhone and navigate to the “Updates” tab. Look for Life360 and tap on the “Update” button if an update is available. Updating the app can often fix bugs and improve performance.

3. Ensure the Location Settings: Life360 relies on accurate location information to function properly. Go to your iPhone’s Settings, then tap on “Privacy” and select “Location Services.” Make sure that Location Services are enabled and that Life360 has permission to access your location. You can also try toggling the location settings off and on again to reset them.

4. Check for Power-saving Mode: If your iPhone is in power-saving mode, it may restrict certain apps from running in the background, which can affect Life360’s functionality. Disable power-saving mode by going to Settings, tapping on “Battery,” and turning off “Low Power Mode.”

5. Restart Your Device and Life360 App: Sometimes, a simple restart can resolve temporary glitches. Restart your iPhone by pressing and holding the power button until the slider appears. Drag the slider to turn off your device, wait a few seconds, then press and hold the power button again until the Apple logo appears. After your iPhone restarts, open the Life360 app and check if the issue persists.

6. One Device at a Time: If you’re using Life360 on multiple devices, such as iPhones or iPads, try troubleshooting the issue on one device at a time. This can help identify if the problem is specific to a particular device or account. Temporarily uninstall Life360 from one of the devices and reinstall it to see if that resolves the issue. If it does, you may need to troubleshoot the other devices individually.

These methods should help you fix common issues with Life360 on your iPhone. However, if the problem persists, you may need to reach out to Life360’s support team for further assistance. Remember, troubleshooting steps may vary depending on the specific iOS version and Life360 app version you’re using.