How do I contact HBO customer service?

Answered by Tom Adger

To contact HBO customer service, you have a few options depending on which platform you are using. Below are the contact details for each platform:

1. HBO MAX: If you have questions or need assistance with HBO MAX, you can visit help.hbomax.com. This website provides a comprehensive FAQ section that covers a wide range of topics. If you can’t find the answer to your question in the FAQ, you can submit a support request through the website.

2. HBO NOW: If you are using HBO NOW, you can visit help.hbonow.com for assistance. Similar to HBO MAX, this website offers an extensive FAQ section to address common queries. If you need further help, you can submit a support request through the website.

3. HBO GO: For questions or issues related to HBO GO, you can visit help.hbogo.com. The website contains a detailed FAQ section that covers various topics. If you can’t find the solution to your problem, you can submit a support request via the website.

4. Closed Captions: If you have any questions or concerns regarding closed captions on HBO programming, you can reach out to HBO directly by emailing [email protected]. They will be able to assist you with any issues or inquiries related to closed captions.

It’s important to note that each platform has its own dedicated customer support team, so make sure to use the appropriate contact information for the platform you are using. Whether you need help with technical issues, billing inquiries, or any other concerns, the customer service teams at HBO are there to assist you.

Remember to provide as much detail as possible when submitting a support request to ensure a prompt and accurate response. Include relevant information such as your account details, device information, and a clear description of the issue you are experiencing.

HBO provides multiple avenues for customer support to ensure that you have a satisfactory viewing experience.