How do I completely remove MDM?

Answered by Phillip Nicastro

To completely remove the MDM (Mobile Device Management) agent from an Android device, you will need to follow a few steps. Please note that the exact steps may vary slightly depending on the specific device and Android version you are using.

1. Open the Settings app on your managed Android device. This can usually be found in the app drawer or by swiping down from the top of the screen and tapping the gear icon.

2. In the Settings menu, scroll down and select the “Security” option. On some devices, this may be labeled as “Security & lock screen” or similar.

3. Look for the “Device administrators” or “Device admin apps” option, usually located towards the bottom of the Security menu. Tap on it to proceed.

4. In the Device administrators menu, you should see a list of apps that have administrator privileges on your device. Locate the entry for your MDM agent, which may be named something like “ManageEngine Mobile Device Manager Plus” or similar.

5. Tap on the MDM agent entry to access its settings. You should see an option to disable or deactivate it. Toggle this option to turn off the MDM agent.

6. A confirmation prompt may appear, informing you about the consequences of disabling the MDM agent. Read the message carefully and select “Deactivate” or “Disable” to proceed.

7. Once the MDM agent is disabled, you can now uninstall it from your device. Go back to the main Settings menu and scroll down to find the “Applications” or “Apps” option. Tap on it to open the application settings.

8. In the application settings, you should see a list of all installed apps on your device. Locate the entry for your MDM agent, which should be named accordingly. Tap on it to access its details.

9. Within the MDM agent’s details, you should find an option to uninstall it. Depending on your device and Android version, this option may be labeled as “Uninstall” or “Remove”. Tap on it to initiate the uninstallation process.

10. A confirmation prompt will appear, asking for your permission to uninstall the MDM agent. Confirm your decision by selecting “OK” or “Uninstall”. The MDM agent will now be removed from your device.

It is worth noting that some MDM agents may have additional safeguards in place to prevent unauthorized removal. If you encounter any difficulties or receive error messages during the uninstallation process, you may need to contact your IT administrator or the MDM vendor for further assistance.

Remember to consider the implications of removing the MDM agent from your device, as it may result in the loss of certain functionality or access to corporate resources.