How do I close my Chime account online?

Answered by Michael Wilson

To close your Chime account online, follow these steps:

1. Launch the Chime app on your device and log in to your account.
2. Once you’re on the home screen, look for the gear icon, which represents the Settings. Tap on it to access the settings menu.
3. In the settings menu, search for the section called Personal Info and tap on it.
4. Within the Personal Info section, you should see an option called Edit. Tap on it to make changes to your personal information.
5. Look for the option to close your account and select it. In some versions of the app, it may be labeled as “Close account” or something similar.
6. After tapping on the Close account option, you will be presented with a message informing you about the consequences of closing your account. It may mention that this action is irreversible and that you will lose access to your funds and any associated services.
7. Read the message carefully and make sure you understand the implications of closing your account. If you’re certain about your decision, proceed to the next step.
8. Look for a button labeled “Submit request” or a similar phrase. Tap on it when you’re ready to proceed with closing your account.
9. Depending on Chime’s policies and procedures, you may be required to provide additional information or complete some verification steps to confirm your identity and intention to close your account.
10. Follow any further instructions provided by the app and complete any required steps to finalize the account closure process.
11. Once your request to close the account is successfully submitted and processed, you will no longer have access to your Chime account, and any associated services or funds will be permanently closed.

It’s important to note that closing your Chime account should be done with careful consideration, as it can have financial implications and may affect your access to certain banking services. If you have any concerns or questions, it’s advisable to reach out to Chime’s customer support for assistance.