How do I change my Texas benefits phone number?

Answered by Jeremy Urbaniak

To change your Texas benefits phone number, you can easily do so by logging in to your account on YourTexasBenefits.com or using the Your Texas Benefits app. I’ll walk you through the steps for both options:

Option 1: YourTexasBenefits.com

1. Visit YourTexasBenefits.com in your web browser and log in to your account.
2. Once you’re logged in, navigate to the case you want to make changes to and select “Details.”
3. In the Details section, you’ll find an option called “Open Change Report.” Click on it to proceed.

Option 2: Your Texas Benefits App

1. Download and open the Your Texas Benefits app on your mobile device.
2. Log in to your account using your username and password.
3. After logging in, select the case you wish to make changes to.
4. On the case details page, you’ll find an option called “Open Change Report.” Tap on it to continue.

Regardless of the option you choose, you will be directed to the change report section where you can modify your phone number. Follow the prompts and enter your updated phone number in the appropriate field.

It’s important to provide accurate and up-to-date contact information as it ensures that you receive important notifications, updates, and correspondence related to your benefits. If you face any issues or have additional questions, you can contact the Your Texas Benefits support team for further assistance.

Please note that the steps outlined above are based on the current process, and there may be slight variations or updates in the future.