How do I cancel my Spotify Premium and get a refund?

Answered by Willie Powers

To cancel your Spotify Premium and request a refund, you can follow these simple steps:

1. Retrieve your Premium Code: Locate the full code number of your Premium Code. This code is usually sent to you via email or provided on a physical card if you purchased it from a retail store.

2. Compose an email: Open your preferred email client and create a new message. Address it to [email protected].

3. Subject line: In the subject line, you can write something like “Cancellation and Refund Request for Spotify Premium.”

4. Body of the email: In the body of the email, you need to provide the following information:

A. Start by greeting the Spotify support team politely.

B. Mention that you would like to cancel your Spotify Premium subscription and request a refund.

C. Provide the full code number of your Premium Code. It’s essential to include this information to ensure a smooth refund process.

D. Briefly explain the reason for your cancellation and refund request. You can keep it simple and state that you no longer wish to continue with the Premium subscription.

E. Express your gratitude for their assistance and cooperation.

F. Sign off with your name or any other information they might require, such as your Spotify username or email address associated with your account.

5. Send the email: Review your email to ensure that all the necessary details are included and that it is clear and concise. Once you are satisfied, click the send button.

6. Await response: Spotify’s support team will review your request and get back to you via email. The response time may vary, but they usually respond within a few business days.

7. Refund process: If your refund request is approved, Spotify will process the refund back to the original payment method used for the purchase. The timing of the refund can vary based on your bank or payment provider.

It’s important to note that the refund process may vary based on your country or region. In some cases, Spotify may offer alternative solutions or provide additional instructions to complete the cancellation and refund process.

Remember, it’s always a good practice to keep a record of your email communication and any responses received from Spotify’s support team for future reference.

I hope this helps you cancel your Spotify Premium and get a refund successfully. If you have any further questions or concerns, feel free to reach out.