How do I cancel my HelloFresh account?

Answered by Randy McIntyre

To cancel your HelloFresh account, follow the steps below:

1. Sign in to your HelloFresh account using your username and password.
2. Once you’re signed in, look for your name at the top of the page and click on it. This will open a drop-down menu.
3. In the drop-down menu, select “Settings.” This will take you to the settings page where you can manage your account details.
4. On the settings page, you will see several tabs in green. Look for the tab that corresponds to the subscription you want to cancel.
5. Click on the tab for the subscription you want to cancel. This will open the subscription details for that specific subscription.
6. At the bottom right-hand corner of the subscription details page, you will find a button that says “Cancel my subscription.” Click on this button.
7. A pop-up window may appear asking for confirmation. If this happens, review the details and click on the button that confirms your cancellation.
8. After confirming your cancellation, you will receive a confirmation email from HelloFresh stating that your subscription has been canceled.

It’s important to note that canceling your subscription will stop any future deliveries and charges associated with that subscription. However, if you have any remaining deliveries left in your current subscription, you may still receive those as scheduled.

If you have any further questions or need assistance, I recommend reaching out to HelloFresh’s customer support team. They will be able to provide you with more personalized help and ensure that your cancellation is processed correctly.

I hope this information helps, and I wish you the best with your account cancellation.