To cancel your Credit IQ subscription, you can follow the steps below:
1. Contact Customer Service: Start by calling the Customer Service department at 800-637-5590. They are available to assist you from Monday to Friday, 7:00 a.m. to 7:00 p.m. and on Saturdays from 8:30 a.m. to 5:00 p.m. CST. It’s best to call during their working hours to ensure you reach a representative and get your cancellation processed promptly.
2. Be Prepared: When you call, make sure you have all the necessary information ready. This may include your account details, such as your membership number, name, address, and any other relevant information that would help them locate your account quickly.
3. Request Cancellation: Clearly state your intention to cancel your Credit IQ membership to the customer service representative. They will guide you through the cancellation process and provide any additional information you may need.
4. Follow Instructions: The representative may ask you to confirm some details or provide additional information to proceed with the cancellation. Follow their instructions carefully to ensure a smooth cancellation process.
5. Confirmation: Once your cancellation request is processed, ask the representative to provide you with a confirmation number or any other proof of cancellation. It’s always a good idea to have this information for your records in case of any future disputes.
6. Review Your Billing: After canceling your Credit IQ subscription, it is recommended to review your billing statements to ensure that you are no longer being charged for the service. If you notice any further charges, contact Customer Service immediately to resolve the issue.
Remember, it’s essential to cancel your membership within the designated cancellation period to avoid any additional charges. If you have any questions or concerns during the cancellation process, don’t hesitate to ask the customer service representative for clarification.
Note: This response is based on general knowledge and experience. Specific cancellation procedures may vary depending on the terms and conditions set by Credit IQ.