To cancel a pending transaction on USAA, you will need to follow these steps:
1. Go to the USAA website or open the USAA mobile app on your device.
2. Log in to your USAA account using your username and password.
3. Once you are logged in, navigate to the “Pay Bills” section. This can usually be found under the “Accounts” or “Payments” tab.
4. In the “Pay Bills” section, you will see a list of your pending payments. Look for the “Pending Payments” section and expand the “Recent Payment Activity” tab.
5. Locate the payment that you want to cancel from the list of recent payments. This will typically display the name of the payee, the payment amount, and the scheduled payment date.
6. Once you have identified the payment, you will need to select it. This can usually be done by clicking on the payment or selecting a checkbox next to it.
7. After selecting the payment, you will see an “Action” menu or button. Click on the “Action” menu to reveal a list of options.
8. From the list of options, choose “Cancel this Payment” to initiate the cancellation process.
9. A confirmation prompt may appear asking you to confirm the cancellation. Read the prompt carefully and verify that you have selected the correct payment before confirming the cancellation.
10. Once you have confirmed the cancellation, the pending payment will be canceled, and the funds will remain in your account.
It’s important to note that the ability to cancel a pending transaction may depend on various factors, such as the payment method, the recipient’s bank, and the timing of the cancellation request. Some payments may not be eligible for cancellation if they have already been processed or if the recipient’s bank has already received the funds.
If you encounter any difficulties or have questions about canceling a pending transaction on USAA, it is recommended to contact USAA customer support for assistance. They will be able to guide you through the process and provide any necessary information specific to your account.