How can I tell if my AirPods Pro is real?

Answered by Randy McIntyre

To determine if your AirPods Pro are authentic, there are several steps you can take to check their legitimacy. Here are some ways to ensure you have genuine AirPods Pro:

1. Verify the serial number: The easiest and most reliable method is to visit Apple’s official “Check Coverage” website. Enter the serial number of your AirPods Pro, which you can find on the inside of the charging case or on the original packaging. This website will confirm if the serial number is registered in Apple’s system, indicating that the AirPods Pro are genuine.

2. Examine the packaging: Authentic AirPods Pro come in a high-quality packaging that includes Apple’s branding. Look for any signs of poor quality, such as low-resolution printing, misspellings, or uneven edges. Additionally, check for the presence of the Apple logo and product information on the packaging.

3. Inspect the charging case: Genuine AirPods Pro feature a smooth and flawless finish with precise openings for the charging port and LED indicator. Pay attention to the overall build quality and ensure that the case feels sturdy and well-constructed. Counterfeit AirPods Pro may have rough edges, inconsistent coloring, or misaligned parts.

4. Check the earbuds: Authentic AirPods Pro have a distinctive design, so carefully examine the earbuds for any discrepancies. The ear tips should fit securely and comfortably, and the stem should be smooth and free of imperfections. Counterfeit AirPods Pro might have loose or poorly fitting ear tips, and the stem may appear flimsy or uneven.

5. Test the functionality: Connect the AirPods Pro to your iPhone or other Apple devices and ensure that all features work correctly. This includes features like Active Noise Cancellation, Transparency mode, and touch controls. Use the “Find My” app to check if your AirPods Pro can be located and if the battery status is accurately displayed.

6. Compare with official product information: Visit Apple’s official website or authorized retailers to compare the appearance, specifications, and features of the AirPods Pro you have with the official product details. Look for any inconsistencies or deviations that may indicate counterfeit AirPods Pro.

7. Purchase from reputable sources: To minimize the risk of buying fake AirPods Pro, always purchase from authorized retailers or directly from Apple. Avoid buying from unknown sellers or suspicious websites offering significant discounts. If the deal seems too good to be true, it’s likely that the AirPods Pro are counterfeit.

8. Seek expert opinion: If you have doubts about the authenticity of your AirPods Pro, you can consult Apple Support or visit an Apple Store to have them inspected. Apple experts can provide accurate information and help determine if your AirPods Pro are genuine or counterfeit.

Remember, counterfeit products can be convincing, so it’s essential to be vigilant and take these steps to ensure you are purchasing or using authentic AirPods Pro.