PXG does have a 30-day guarantee for all their apparel and accessories. This means that if you are not satisfied with your purchase for any reason, you can return or exchange it within 30 days of the original purchase date. However, there are a few conditions that need to be met in order to qualify for a refund or exchange.
Firstly, the item must be in new condition, meaning it should not have been worn or used. It should be in the same condition as when you received it, with all the tags still attached. This is important because PXG wants to ensure that the item is still in a sellable condition.
Secondly, the guarantee does not cover shipping costs. This means that if you decide to return or exchange an item, you will be responsible for the shipping fees. This is something to keep in mind when considering a return or exchange.
It’s also worth noting that if you purchased the item from a Featured Retail Location, you have the option to return or exchange it at the store with the receipt of purchase. This can be more convenient for some customers, as they can avoid the hassle of shipping the item back to PXG.
In terms of the refund or exchange process, PXG aims to make it as smooth as possible. If you decide to return an item, you will receive a full refund for the purchase price, excluding shipping costs. If you prefer to exchange the item for a different size or color, PXG will accommodate this as well.
PXG’s 30-day guarantee is a great assurance for customers who may be hesitant about making a purchase. It allows them to try out the apparel or accessories and decide if they are satisfied with their choice. And if not, they have the option to return or exchange the item within the specified time frame.
In my personal experience, I have found PXG’s customer service to be very helpful and accommodating when it comes to returns or exchanges. I had purchased a shirt that was too big for me, and I was able to easily return it and receive a refund. The process was straightforward, and I appreciated the fact that PXG stood behind their guarantee.