Does DoorDash delivery fee go to driver?

Answered by Phillip Nicastro

As a DoorDash driver, also known as a Dasher, you may wonder how you get paid and if the delivery fee paid by customers goes directly to you. Let’s dive into the details.

The delivery fee that customers pay does not entirely go to Dashers. Instead, DoorDash utilizes a pay model that consists of three components: base pay, promotions, and tips. This means that a portion of the delivery fee goes towards covering the base pay for the Dasher.

The base pay is the minimum amount that DoorDash guarantees for each delivery. It takes into account factors like distance, time spent, and desirability of the order. The exact formula DoorDash uses to calculate base pay may vary based on location, but it typically includes a small amount for mileage, time, and effort.

On top of the base pay, Dashers have the opportunity to earn additional income through promotions. DoorDash often runs promotions to incentivize Dashers to work during peak times or in specific areas where demand is high. These promotions can include things like Peak Pay, which offers extra per-delivery bonuses, or Challenges, where Dashers can earn additional money after completing a certain number of deliveries within a specified time frame.

The third component of a Dasher’s earnings comes from customer tips. When customers place an order, they have the option to tip the Dasher. Tips are an essential part of a Dasher’s income and can significantly impact their earnings. DoorDash guarantees that any tip given by the customer will be provided to the Dasher in addition to the base pay.

It’s important to note that DoorDash used to have a controversial pay model called the “Dasher Pay Boost,” which used customer tips to subsidize the base pay. However, after facing criticism and pressure from Dashers and the public, DoorDash updated their pay model in 2019 to ensure that tips would always be added on top of the base pay and not used to offset it.

To summarize, as a DoorDash Dasher, you do not receive the entire delivery fee paid by customers. Instead, you receive a combination of base pay, promotions, and tips. The base pay covers the minimum guaranteed amount for each delivery, promotions offer additional earning opportunities, and tips directly contribute to your overall income. It’s important to provide excellent service to customers as they have the option to tip you, which can significantly boost your earnings.

Please note that this information is based on general knowledge and may vary based on your location or any recent changes in DoorDash’s pay model.