Do you keep your phone number with Mint Mobile?

Answered by Phillip Nicastro

You can keep your phone number when you switch to Mint Mobile. It’s a straightforward process that can be done during the activation of your Mint Mobile plan.

When you purchase a plan from Mint Mobile, you will be given the option to transfer your current phone number. This is known as porting your number. To initiate the transfer, you will need a few pieces of information from your old carrier.

First, you will need your current account number. This can usually be found on your billing statement. If you’re unable to locate it, you can contact your old carrier’s customer service and they will be able to provide it to you. It’s worth noting that the account number is different from your phone number.

Additionally, you may need to provide your old carrier’s account PIN or password. This is a security measure to ensure that only authorized users can transfer the number. Again, if you don’t know your PIN or password, you can contact your old carrier for assistance.

Once you have gathered the necessary information, you can proceed with the activation process on Mint Mobile’s website. During the activation, you will come across an option to transfer your number. Select this option and follow the instructions provided.

The transfer process usually takes a few hours to complete, but it can sometimes take up to 24 hours. During this time, it’s important to keep your old SIM card in your phone until the transfer is complete. Once the transfer is finished, you can insert your new Mint Mobile SIM card and start using your phone with your existing number on the Mint Mobile network.

It’s important to note that there may be some rare cases where a number transfer cannot be completed due to technical or contractual limitations. However, Mint Mobile strives to make the process as smooth as possible and will assist you if any issues arise.

In my personal experience, I have successfully transferred my phone number to Mint Mobile without any complications. The process was relatively quick and I was able to start using my new Mint Mobile plan with my existing number within a few hours. It was a seamless transition and I didn’t experience any interruption in my phone service.

Mint Mobile makes it easy to keep your phone number when you switch to their service. By providing the necessary information from your old carrier and following the activation instructions, you can enjoy the benefits of Mint Mobile’s plans and services while retaining your familiar phone number.