Can you cancel eHarmony at any time?

Answered by Edward Huber

You can cancel eHarmony at any time. However, there are a few things to keep in mind when canceling your subscription.

First, in order to cancel your eHarmony subscription, you will need to turn off the automatic renewal feature. This can be done by going to your account settings and adjusting the renewal preferences. By doing this, you will prevent any future charges from occurring.

Once you have turned off the automatic renewal, it is recommended to also send a cancellation request email to eHarmony’s customer support. This serves as an additional confirmation of your intent to cancel and helps ensure that your subscription is indeed terminated.

It’s important to note that even if you cancel your subscription, you will still be charged for the remainder of your subscription tenure. eHarmony offers subscription plans of 6, 12, or 24 months, and you will be liable for the remaining months left on your subscription. This is because eHarmony operates on a prepaid basis, meaning you pay for a set period of time in advance.

For example, if you signed up for a 12-month subscription and decide to cancel after 6 months, you will still be charged for the remaining 6 months. This is something to consider before canceling your eHarmony subscription, as you will not receive a refund for the unused portion of your subscription.

In some cases, eHarmony may offer a refund or credit if there are extenuating circumstances, such as a technical issue or dissatisfaction with the service. It’s worth reaching out to their customer support to discuss your situation and see if any exceptions can be made.

While you can cancel eHarmony at any time, it’s important to be aware that you will still be charged for the remainder of your subscription tenure. Make sure to turn off the automatic renewal feature and send a cancellation request email to eHarmony’s customer support. If you have any specific questions or concerns about canceling your subscription, it’s best to reach out to eHarmony directly for assistance.