Can’t get Roku remote to pair?

Answered by Robert Flynn

If you’re having trouble getting your Roku remote to pair with your device, don’t worry, I’m here to help! There could be several reasons why your remote isn’t pairing, but let’s start with the most basic troubleshooting step: restarting the remote.

To restart your Roku remote, you’ll need to press and hold the pairing button for about 20 seconds. The pairing button is usually located inside the battery compartment, but the exact location may vary depending on the model of your remote. It’s usually a small button that you can press using a paperclip or a similar tool.

Once you’ve located the pairing button, press and hold it for a full 20 seconds. You should see the status light on the remote slowly flashing green. After a few seconds, the flashing should stop momentarily, and then start flashing more rapidly.

At this point, you can release the pairing button. Give your remote a moment to restart, and then wait at least 30 seconds to see if it establishes a connection with your Roku device. During this time, make sure your Roku device is powered on and within range of the remote.

If your remote still doesn’t pair after restarting it, there are a few other troubleshooting steps you can try. First, check the batteries in your remote and make sure they’re properly inserted. Sometimes, a simple battery replacement can solve the pairing issue.

If that doesn’t work, try resetting your Roku device. To do this, unplug it from the power source, wait for about 10 seconds, and then plug it back in. Once your Roku device has restarted, try pairing your remote again using the steps I mentioned earlier.

If none of these steps work, you may need to consider replacing your remote. Contact Roku customer support for further assistance and to check if your remote is still under warranty.

In my personal experience, I’ve encountered a couple of instances where restarting the remote and replacing the batteries have solved the pairing issue. However, there have been rare cases where the remote itself was faulty and needed to be replaced.

Remember, troubleshooting electronic devices can be a bit frustrating at times, but don’t give up! With a little patience and persistence, you’ll likely be able to get your Roku remote paired and working again.

I hope this detailed answer helps you get your Roku remote paired successfully. Good luck!