Can I put my Shopify store on hold?

Answered by Jarrod Smith

As a store owner, you have the option to pause your Shopify store if you need to take a break or temporarily stop selling. Pausing your store allows you to maintain your store’s data and settings while putting a hold on your subscription charges.

To put your Shopify store on hold, follow these steps:

1. Log in to your Shopify admin using your store owner credentials.
2. Click on “Settings” located at the bottom left corner of your admin dashboard.
3. From the dropdown menu, select “Plan” which will take you to the Plan settings page.
4. On the Plan settings page, you will see the option “Pause or cancel subscription” at the bottom of the page. Click on it.
5. A new window will open with options to either pause or cancel your subscription. Click on “Pause and build plan” to temporarily put your store on hold.
6. Carefully review the plan details provided on the next page. This includes information about what happens when you pause your store, such as pausing your billing and disabling checkout. Make sure you understand the implications before proceeding.
7. Once you have reviewed the plan details, click on the “Switch to Pause and Build” button to confirm your decision.

By pausing your store, you will still have access to your Shopify admin and can continue to work on building and improving your store. However, your storefront will be temporarily disabled, and customers will not be able to make purchases during this time.

It’s important to note that while your store is paused, you will not be charged any subscription fees. However, some features, such as credit card rates or transaction fees, may still apply depending on your Shopify plan.

When you are ready to resume selling, you can simply unpause your store by following the same steps and selecting the appropriate option to reactivate your subscription.

I hope this helps! If you have any further questions or need additional assistance, feel free to ask.