The “Get” button being greyed out on the App Store can occur for several reasons. One possible reason is that the iPad is using a managed Apple ID. Managed Apple IDs are typically used in educational or business settings, where the organization wants to have control over app purchases and downloads.
When using a managed Apple ID, the ability to make purchases, even for free items, is often restricted. This is done to ensure that users only download apps that have been approved by the organization or institution. So, if you’re trying to download an app using a managed Apple ID, you may find that the “Get” button is greyed out.
If you need to download a specific app, the best course of action would be to contact your IT department or the administrator of your managed Apple ID. They have the authority to add the app to your self-service portal or install it remotely for you. They can also provide guidance on any restrictions or limitations that may be in place for your managed Apple ID.
In some cases, the “Get” button may be greyed out due to other reasons. It could be a temporary issue with the App Store or a problem with your internet connection. In such cases, it’s worth trying a few troubleshooting steps to see if the issue can be resolved. You can try restarting your iPad, checking your internet connection, or signing out and signing back into the App Store.
If none of these steps resolve the issue, it’s best to reach out to Apple Support for further assistance. They can help diagnose and troubleshoot any technical problems that may be causing the “Get” button to be greyed out.
The “Get” button being greyed out on the App Store can be due to a managed Apple ID, which restricts the ability to make purchases. Contacting your IT department or the administrator of your managed Apple ID is the best way to get the app you need.