There can be several reasons why your Arlo camera might not be connecting to your WiFi. Let’s go through some troubleshooting steps to help you resolve this issue.
1. Restart the camera: Unplug the camera from its power source and then plug it back in after a few seconds. This simple step can often fix minor connectivity issues.
2. Check your WiFi signal: Ensure that your camera is within range of your WiFi router. If it is too far away or there are obstructions like walls or other devices interfering with the signal, it may struggle to connect. Try moving the camera closer to the router and see if that helps.
3. Restart your WiFi router: Sometimes, the issue may lie with your WiFi router. Restarting it can help resolve any temporary glitches. Simply unplug the router from its power source, wait for a minute, and then plug it back in.
4. Remove and re-sync the camera: If restarting the camera and router didn’t work, you can try removing the camera from your Arlo app and then re-syncing it. To do this, open the Arlo app, go to the settings for the camera in question, and select the option to remove it. Once removed, follow the usual process to sync the camera with the app again.
5. Check your WiFi network settings: Make sure that your WiFi network name (SSID) and password (passphrase) do not contain any special characters like spaces, underscores, or symbols. Some devices, including Arlo cameras, can have trouble connecting to networks with such characters. If needed, change your WiFi network settings to use only alphanumeric characters.
6. Verify your WiFi credentials: Double-check that you are entering the correct WiFi network name and password during the camera setup process. It’s easy to make a typo or mistake when entering this information, so take your time and ensure accuracy.
7. Update camera firmware: Check if there are any firmware updates available for your Arlo camera. Outdated firmware can sometimes cause connectivity issues. If an update is available, follow the instructions provided by Arlo to update the camera’s firmware.
8. Reset the camera: As a last resort, you can try resetting the camera to its factory settings. This will erase all previous configurations, so you’ll need to set it up again from scratch. Instructions for resetting the camera can usually be found in the user manual or on the manufacturer’s website.
If none of these steps resolve the issue, it’s possible that there may be a hardware problem with the camera itself. In such cases, it’s best to reach out to Arlo support for further assistance or consider contacting the retailer for a possible replacement.
Remember, troubleshooting steps may vary slightly depending on the specific Arlo camera model you have. Always refer to the user manual or Arlo’s official documentation for accurate instructions.
I hope this detailed answer helps you get your Arlo camera connected to your WiFi successfully!