Why is USPS sending me a letter?

The United States Postal Service (USPS) may send you a letter for various reasons. One common reason is to notify you about a new service called Informed Delivery®. Informed Delivery is a free and optional feature that allows you to digitally preview your incoming mail and manage your packages from your computer, tablet, or mobile device.

If you received a letter from USPS informing you about Informed Delivery, it means that someone at your home address signed up for this service. The letter serves as a verification step to ensure that the person signing up for Informed Delivery is indeed the resident of the address.

The USPS sends the Welcome Letter as part of their mail-based verification process for new Informed Delivery accounts. This process helps protect your privacy and ensures that only authorized individuals have access to your mail previews and package tracking information.

In the Welcome Letter, you will find important information regarding your Informed Delivery account, such as how to access it and what features it offers. It will also provide instructions on how to report any issues or concerns you may have about the service.

Receiving this letter does not necessarily mean that you signed up for Informed Delivery personally. It is possible that another member of your household or someone with access to your address signed up on your behalf. If you did not authorize the sign-up, it is important to contact USPS to address the situation and ensure the security of your mail.

While the primary purpose of the letter is to introduce you to Informed Delivery and verify your account, it is crucial to review the information provided and take appropriate action if necessary. This will help safeguard your mail and ensure that you are the only one with access to your digital mail previews.